彩友会

最后更新时间：2023年2月

本协议由署名表上确定的本协议接受方与彩友会（以下简称“世纪互联”或“我们”，，，北京世纪互联宽带数据中心有限公司的关联公司，，，）签署，，，双方就下面的条款和条件、可接受的使用方法政策、效劳条款、SLA、价钱以及门户上针对您的订购的相关条款组成。。。。本协议从我们确认您的第一份订单之日起生效（以下简称“生效日期”）。。。。

1. 效劳。。。。

效劳的实验。。。。我们为您提供的效劳是基于微软（中国）有限公司及其关联公司（以下简称“微软”）允许我们使用的 Microsoft 365 手艺。。。。只管基础Windows Azure 和 Microsoft 365 手艺是由微软开发并维护，，，但效劳是由我们而不是由微软实验并向您提供的。。。。微软并非本协议的一方，，，且本协议未授予您针对微软的任何条约权力或者其他权力或救援。。。。

效劳位置。。。。提供效劳的数据中心应位于中华人民共和国（在本协议中，，，不包括香港特殊行政区、澳门特殊行政区和台湾）。。。。本协议未授权您获取或使用其他数据中心或其他运营商提供的 Microsoft 365 效劳。。。。

预览版和有限供应物。。。。我们可能会提供标识为预览版和/或有限供应物的效劳。。。。预览版和有限供应物按“现状”、“包括所有缺陷”和“现在可用”的形式提供，，，不适用 SLA 和有限包管。。。。预览版和/或有限供应物的清静、合规和隐私；；ぴ试市砟芑嵊兴畋鸹蝻蕴，这在隐私声明和预览版和/或有限供应物所附的其他任何声明中会做详细说明。。。。对预览版我们可能仅提供有限的客户支持或不提供客户支持。。。。我们可能会在不另行通知的情形下随时更改或阻止提供预览版。。。。我们也可能会不让预览版进入“周全发售”。。。。

2. 效劳的使用。。。。

使用权力。。。。我们授权您获取和使用效劳，，，并下载、装置和使用您的订购中包括的软件，，，详见本协议中及门户中的划定，，，条件是您需要遵守效劳条款和可接受的使用方法政策（我们可能会按期更新该等条款和政策）并遵守本协议。。。。我们保存所有其他权力。。。。

限制。。。。您不得对效劳举行反向工程、反向编译、反汇编或绕过恣意效劳的手艺限制，，，除非适用的执法只管有此项限制仍允许上述行为。。。。关于任何计费机制（包括计量您对效劳使用情形的任何机制），，，您不得禁用、改动或以其他方法实验规避。。。。您不得将任何效劳和软件出租、租赁、出借、转售、转让或分允许给第三方，，，也不得为第三方出租、租赁、出借、转售、转让或分允许任何软件。。。。?您会见或使用本效劳的方法不应侵占任何第三方的权力，，，也不会以使彩友会恣意供应商肩负第三方义务为目的。。。。

终端用户。。。。您应控制您的终端用户的会见行为，，，并且您应认真确保他们对效劳的使用切合本协议。。。。

客户数据。。。。您单独对客户数据的内容认真。。。。您应确；；袢∥颐窍蚰峁┬Ю退匦璧目突萑Γ，以免我们违反任何第三方的权力或导致我们对您或任何第三方的义务。。。。我们不会接受任何可能适用于客户数据或您对效劳的使用的单独允许或其他协议中划定的任何义务。。。。

第三方产品。。。。

(i) 我们可能会向您提供第三方产品。。。。对第三方产品的使用将受您和提供该第三方产品的第三方签署的单独条款的约束。。。。为了利便起见，，，我们可能在您的效劳帐单中包括针对第三方产品的收费。。。。不过我们（以及彩友会供应商）差池第三方产品肩负任何责任。。。。

(ii) 关于您配合效劳装置或使用的任何第三方产品，，，您应单独肩负责任。。。。就约束您对任何第三方产品使用的任何条款而言，，，我们并不是当事方，，，亦不受该等条款约束。。。。

(iii) 若是您配合效劳装置或使用了任何第三方产品，，，则您（而非我们）应通过响应行动（例如，，，通过使用应用程序编程接口或作为效劳一部分的其他手艺手段），，，羁系和控制此类产品在效劳中的装置和使用。。。。我们将不会私自运行此类第三方产品，，，也不会建设任何副本。。。。

(iv) 若是您配合效劳装置或使用了任何第三方产品，，，则您装置和使用此类产品的方法不应导致彩友会知识产权或手艺必需肩负本协议未包括的任何义务。。。。

对您的帐户的责任。。。。您应当对与您的在线效劳帐户有关的所有运动认真，，，在适用的情形下，，，包括经您开通而使用效劳的用户的行为，，，以及通过您的帐户或关联帐户与第三方爆发的条款和生意运动。。。。您还应认真维护与使用效劳相关的任何非果真身份验证凭证的保密性。。。。若有任何可能的帐户或身份验证凭证的误用或任何与效劳有关的清静意外行为，，，您必需连忙通知彩友会客户支持团队。。。。

供关联公司使用。。。。您可在此协议下为您的关联公司提交订单，，，并授予关联公司治理他们的帐户的治理权限。。。。可是，，，关联公司不可在此协议下提交订单。。。。您应认真确保关联公司对效劳的使用切合本协议，，，且您赞成对这些关联公司的任何与使用效劳相关的行为负有连带责任。。。。

更新。。。。我们可能会时时更改效劳。。。。

客户支持。。。。我方将凭证门户中的划定提供效劳支持。。。。

有关国家神秘的声明和包管。。。。您声明并包管客户数据不包括国家神秘，，，或者，，，如任何客户数据组成了国家神秘，，，您已获得了须要的批准，，，以便向我们及彩友会关联公司、承包商和供应商披露此等国家神秘。。。。

购置教育版教育版资格。。。。您赞成若是您购置教育版效劳，，，您必需切合附录A所列的响应资格条件。。。。世纪互联保存随时核实资格条件并在发明未切合资格条件的情形下暂停效劳的权力。。。。

3. 清静、隐私和数据；；。。。。

清静性。。。。我们会接纳适当的手艺和组织步伐、内部控制和数据清静例程以；；た突荩，避免意外丧失或更改、未经授权的披露或会见或不法销毁。。。。在彩友会网站可审查有关我们清静实践的最新信息。。。。

隐私条款。。。。我们遵照隐私声明来处置惩罚客户数据。。。。我们是代表您的数据处置惩罚方（或分处置惩罚方），，，您指定我们对客户数据举行此类操作以向您提供效劳。。。。关于您将在效劳中托管其小我私家信息或其他数据的最终用户或其他用户，，，您应从其处获得须要的赞成。。。。

客户数据的所有权。。。。在双方之间，，，除了我们向您授予允许的软件，，，您保有对客户数据的所有权力、所有权和权益。。。。除了在彩友会系统上托管客户数据的权力（包括仅出于此类托管之目的在我们系统内使用和复制客户数据的权力）外，，，我们不会获得对客户数据的任何权力。。。。

客户数据的使用。。。。我们使用客户数据的唯一目的就是向您提供效劳。。。。此种用途可能包括通过故障扫除来预防、查找和修复效劳运营方面的问题。。。。它还包括刷新用于查找和防御用户所面临威胁之功效。。。。若是没有您的赞成，，，我们不会出于任何广告或其他商业目的使用客户数据或从其中获守信息。。。。

第三方请求。。。。除非经您指示或者凭证适用的执律例则，，，我们不会向第三方（不包括彩友会供应商和分包商）披露客户数据。。。。若是我们被强制要求向第三方披露客户数据，，，除非执法榨取我们这样做，，，我们会接纳商业上可行的方法提前通知您。。。。如某一第三方联系彩友会，，，就您对效劳的使用提出投诉（例如声称您或您的终端用户有侵权行为），，，我们可让该品级三方直接与您联系，，，且可向其提供您的基本联系方法。。。。

其他公司。。。。我们会约请其他公司代表我们提供有限效劳，，，例如提供客户支持。。。。任何上述公司将仅获准为推行我们约请他们提供的效劳而获取客户数据，，，而不得将客户数据用于任何其他目的。。。。我们仍然认真包管这些其他公司推行本协议中划定的义务。。。。

遵守执法。。。。我们在提供效劳时将遵守所有适用的执法（包括适用的清静违规行为通知执法），，，但不包括适用于您或您行业但通常不适用于信息手艺效劳提供商的任何执法。。。。您应当遵守您的客户解决计划、客户数据及效劳使用所适用的所有执法。。。。

您认可，，，凭证中国规则：

(i) 互联网信息效劳提供商不得制作、复制、宣布或散播包括以下内容（“榨取内容”）的信息。。。。有以下情形的内容属榨取内容：a.阻挡宪法所确定的基来源则的；；b.危害国家清静、泄露国家神秘，，，倾覆国家政权，，，破损国家统一的；；c.损害国家声誉和利益的；；d.煽惑民族恼恨、民族歧视，，，破损民族团结的；；e.破损国家宗教政策，，，张扬邪教和封建迷信的；；f.散布谣言，，，扰乱社会秩序，，，破损社会稳固的；；g.散布淫秽、色情、赌博、暴力、凶杀、恐怖或者挑拨犯法的；；h.侮辱或者离间他人，，，损害他人正当权益的；；i.含有执法、行政规则榨取的其他内容的。。。。

(ii) 若互联网信息效劳提供商发明在其网站上宣布的信息属于榨取内容，，，则应连忙终止上述宣布，，，保存相关纪录，，，并向相关国家机构报告。。。。

(iii) 若您使用效劳开展营业须经相关政府机构允许或批准，，，您应当取得该等相关允许或批准，，，包括但不限于：a.若您的网站提供非谋划性互联网信息效劳，，，您应当在政府机构治理非谋划性网站的备案；；b.若您的网站提供谋划性互联网信息效劳，，，您应当从政府机构取得谋划性网站电信营业谋划允许证。。。。

(iv) 您在注册效劳时必需提供您的真实身份和联系方法，，，如信息爆发变换，，，应连忙在门户网站上举行变换。。。。我们将通过上述信息联系到您，，，详见隐私声明中的划定。。。。您包管您所提供的信息是真实、完整和有用的，，，不然您将肩负所有用果。。。。

4. 购置效劳。。。。

订购。。。。可以通过门户下达订单订购允许。。。。通过提交订单，，，即体现您赞成门户上先容的该订购的相关条款。。。。您可以依据本协议下达多个订单，，，购置多个订购。。。。

定价和付款。。。。应付款子必需遵照门户上针对每个订购的定价和付款方法来支付。。。。凭证本协议，，，除有限供应物外，，，价钱水平取决于您的订购数目。。。。每项订购的价钱在下单时确定并牢靠下来，，，适用于整个订购期，，，但在任何订购续签最先时可举行调解。。。。若是在订购时代您的订购允许量增添了，，，您的价钱水平可以举行响应调解。。。。价钱水平变换不具备追溯力。。。。

税款。。。。价钱包括增值税。。。。您必需认真缴纳执法划定必需缴纳的任何适用印花税和所有其他税款，，，包括由于向您的关联公司提供效劳而爆发的任何税款。。。。我们认真支付与彩友会净收入和小我私家工业所有权相关的所有税款。。。。若是必需将某项税款从您支付给彩友会付款中扣除，，，则您可从应付给彩友会款子中扣除该税款，，，并将该税款支付给响应的税收机构；；但条件是您应实时获取并向我们提交这些预缴税金的正式收条或我们可能合理请求的其他票据，，，以便我们申请外国税收抵免或退款。。。。您将包管，，，预扣的任何税款均为适用的执法允许的最低限额。。。。

5. 限期、终止与暂停。。。。

限期。。。。本协议在依据本协议购置的任何订购期内一直坚持有用。。。。初始订购限期是指从初始订购之日起的十二?(12)?个日历月，，，除非门户上另外指定。。。。若是您在订购限期内增添特定效劳妄想的订购允许量，，，增添的订购允许将视为该妄想订购的一部分，，，将与初始订单中购置的允许同时到期。。。。

终止。。。。您可以通过致电客户支持或者凭证门户上先容的其他方法在订购期内终止恣意订购。。。。若是您在订购期内终止订购，，，但在终止生效前，，，您必需支付所有应付款子和欠款，，，而我们不会提供退款。。。。在实验本协议的终止条款的须要规模内，，，协议双方均放弃其凭证适用的执法或规章、现在或未来拥有的权力和可能肩负的义务，，，请求或获得任何法庭的批准、指令、决议或讯断，，，以终止本协议。。。。

续签。。。。除有限供应物之外，，，订购将在订购期竣事时自动续订，，，续订期与响应的初始限期相同。。。。有限供应物将在期满时终止，，，并且将不会自动续订。。。。我们将在订购期满之前为您提供书面的自动续签通知。。。。若是希望在订购期竣事时订购到期，，，则您必需在订购期竣事之前至少提前三十 (30) 天通知您的客户支持。。。。

客户数据的返还与删除。。。。您可以随时提取和/或删除客户数据。。。。在订购期满或终止后，，，我们会将您还未删除的任何客户数据保存至少九十 (90) 天以便于您提。。。。，但有限供应物除外。。。。若是是有限供应物，，，我们会连忙删除客户数据，，，不提供任何保存期。。。。您应认真支付保存期的所有存储用度及其他适用的用度。。。。上述生涯限期届满后，，，我们会自生涯限期终止后删除所有客户数据，，，包括所有缓存或备份的副本。。。。您赞成，，，我们没有继续保存、导出或返还客户数据的其他义务，，，并且关于我们遵照这些条款删除客户数据的行为，，，我们也不肩负任何责任。。。。

规则。。。。若我们凭证政府规则或要求的生长现状，，，以为本协议或效劳可能与上述规则或要求相冲突的，，，我们可以变换效劳或终止协议，，，且无需肩负任何责任。。。。

暂停。。。。若是泛起以下情形，，，我们可以暂停您对效劳的使用：(1) 出于避免对客户数据举行未授权会见的合理需要；；(2) 您未能在合理时间内回应指控侵权索赔；；(3) 您没有遵照本协议支付应付款子；；或者 (4) 您没有遵守可接受的使用方法政策或违反了本协议或适用执法和规则的其他条款。。。。暂停的适用规模是效劳的最小须要部分，，，只有在保存条件或需要时才会实验。。。。我们将在暂停效劳之前发出通知，，，除非我们合理以为必需连忙暂停效劳。。。。若是您未能在暂停效劳后六十 (60) 天内完全解决导致暂停的缘故原由，，，我们可能会终止您的订购并在不提供任何保存期的情形下删除您的客户数据。。。。

因违约而终止。。。。若是您实质性地违反此协议，，，我们会通知您并为您提供三十 (30) 天对违约举行调解。。。。若是您在三十 (30) 天限期内未调解实质性违约，，，我们将终止您的效劳使用权。。。。关于有限供应物，，，我们终止效劳的权力在此类实质性违约的通知发出时即生效。。。。

软件的终止效力或期满。。。。若本协议或某一项订购终止或届满，，，您必需删除本协议项下允许软件的所有副本，，，同时销毁任何相关的介质。。。。届时，，，我们也可能禁用该软件。。。。

6. 包管。。。。

有限包管。。。。我们包管效劳在订购期内知足 SLA 条款。。。。若我们违反此包管，，，您能获得的所有赔偿均在 SLA 中列出。。。。

有限包管扫除。。。。此有限包管受以下限制约束：

(i) 任何由于执法划定而不可否定的默示包管、包管或条件在有限包管期最先后的一年内有用；；

(ii) 此有限包管不涵盖因意外、滥用或以与本协议纷歧致的方法使用效劳或由于凌驾彩友汇合理控制规模的事务导致的问题；；

(iii) 此有限包管不适用于因不可知足最低系统要求而导致的问题；；以及

(iv) 此有限包管不适用于预览版或有限供应物。。。。

免责声明。。。。除了本包管之外，，，我们和/或彩友会关联公司、允许方、供应商和/或承包商不做出任何昭示或默示的包管，，，无论是昭示、体现、法定或其他类型的包管，，，包括针对适销性或关于特定用途的适用性的包管。。。。这些免责声明将在适用执法允许的最大规模内适用。。。。

7. 索赔辩护。。。。

辩护。。。。关于因效劳侵占自力第三方的专利权、版权或商标或不法使用其商业神秘而由该第三方提出的任何索赔，，，我们将为您提供辩护。。。。关于由自力第三方提出的任何索赔，，，若是是由于 (1) 您在使用效劳历程中直接或间接提供的任何客户解决计划或客户数据侵占了该第三方的专利权、版权或商标，，，或不法使用了其商业神秘或 (2) 您违反了可接受的使用方法政策，，，则您应为我们和彩友会关联公司提供辩护。。。。

限制。。。。关于因下列缘故原由导致的索赔或裁决，，，我们概不肩负为您辩护的义务：(1) 客户数据、第三方产品、您对软件所做的修改、您在使用效劳的历程中提供的质料；；(2) 您将效劳与某一第三方产品、数据或营业流程连系使用，，，或基于该第三方产品、数据或营业流程价值确定的损害；；(3) 您在未经明确书面赞成的情形下使用世纪互联或微软商标，，，或在我们因第三方主张通知您阻止使用产品后继续使用产品；；或 (4) 您将软件再分派给任何无关联的第三方，，，或为该品级三方的利益使用产品。。。。

调解步伐。。。。若是我们合理以为此类索赔可能会故障您对产品的使用，，，我们将追求：(1) 为您获取继续使用产品的权力；；或 (2) 对产品举行修改或使用具有对等功效的产品予以替换。。。。若是以上选项在商业上不是合理可行的，，，我们可能终止您使用效劳的权力，，，然后返还尚未使用的订购权力的所有预付款。。。。

义务。。。。各方必需连忙将第 7 中划定的索赔事宜通知另一方。。。。追求；；さ囊环奖匦 (1) 让另一方全权处置惩罚索赔辩护和庭外息争事宜；；以及 (2) 提供索赔辩护方面的合理资助。。。。提供；；さ囊环浇 (1) 赔偿另一方在提供资助时所爆发的合理的现付用度；；以及 (2) 支付任何倒运终审讯断（或经另一方赞成的庭外息争）爆发的用度。。。。

8. 责任限制。。。。

限制。。。。在适用执法允许的规模内，，，各方（和/或其关联公司、供应商和承包商）在本协议项下的责任总额以直接损害为限，，，其金额不凌驾责任爆发前十二 (12) 个月时代凭证本协议的划定就爆发相关责任的效劳支付的款子。。。。如为预览版或有限供应物，，，或您依授权再分发给第三方而未另行向我们付款的任何代码，，，我们及彩友会关联公司和承包商在本协议项下对您肩负的责任以 50 元人民币为限。。。。

扫除。。。。在适用执法允许的规模内，，，即便相关方知悉爆发相关损害的可能性，，，任何一方（及其关联公司、供应商和/或承包商）均不就收入损失或任何间接的、特殊的、无意的、附随的、处分性的或惩戒性的损害肩负责任。。。。

限制破例情形。。。。本节中的责任限制在适用执法允许的最大规模内适用，，，但不适用于：(1) 双方在“索赔辩护”“一节或不可抗力”小节条款下的义务；；或 (2) 侵占另一方知识产权的行为。。。。

9. 软件。。。。

用于设惫亓软件。。。。我们可能向您提供软件，，，以便与效劳配合使用。。。。若是提供应您的软件具有自己的专有允许条款，，，则以这些条款为准，，，可能需要您直接与软件的供应商签署最终用户允许协议。。。。若是软件没有自己的允许条款，，，则我们将授予您允许，，，在装备上装置并使用您订购数目的软件副本以用于效劳。。。。我们会检查您正在使用的软件的版本，，，并推荐更新或（在通知或欠亨知的情形下）将其下载到您的装备中。。。。您遵照本协议获得的软件允许仅在响应的订购限期内有用，，，或者我们更新了效劳而致使效劳不再支持该软件（以较早的时间为准），，，则您对软件的使用权力即了却止。。。。

其他权力。。。。会见任何设惫亓软件的权力并未授权您在会见该装备的软件或装备中实验专利或其他知识产权。。。。

10. 其他。。。。

通知。。。。您必需通过邮寄方法将通知发送至以下地点：

彩友会（北京世纪互联宽带数据中心有限公司的关联公司）

微软云事业部 | 商务运营团队

北京市向阳区酒仙桥路 6号院电子城国际电子总部6号楼12-13层

邮政编码：100015

您赞成吸收彩友会电子通知，，，这些通知将通过电子邮件发送给您在门户中指定的帐户治理员。。。。通知在回执收条上所示的日期生效。。。。若是发送电子邮件，，，则在发送之时生效。。。。

转让。。。。

(i) 您不得转让本协议。。。。我们有权将本协议转让给彩友会关联公司。。。。

(ii) 如我们继续向您提供效劳的权力终止，，，则我们可以经提前四十五 (45) 天向您发出通知，，，将本协议转让给其他实体。。。。如您差别意将本协议转让给新实体，，，则您可以在四十五 (45) 天限期届满之前向我们发出通知，，，终止本协议以及所有的订购（不爆发任何提前作废的用度）。。。。

指定挂号相助同伴。。。。当您提交订单时，，，您可能可以指定与您的订购关联的“挂号相助同伴”。。。。一旦直接或授权第三方指定了挂号相助同伴，，，就体现您认可挂号相助同伴可以因他们提供的支持而收取用度。。。。这些用度为售前支持用度，，，并且可能包括售后支持用度。。。。用度凭证订单而定，，，并会随着订单规模的增添而增添。。。。无论是否指定挂号相助同伴，，，彩友会效劳价钱都是一样的。。。。

可支解性。。。。若是本协议的任何部分被认定不可执行，，，其余内容仍然具备完全效力。。。。

弃权。。。。无法实验本协议的任何条款不组成弃权。。。。

无署理。。。。我们是自力签约方。。。。本协议不会建设署理、合资或合营关系。。。。

您使用社区的责任。。。。您对您的用户使用社区的行为（若是有）认真，，，包括确保遵守用于统领社区网站上的社区的响应条款。。。。我们明确声明，，，关于因您或您的用户使用或无法使用社区网站而爆发的或与之相关的任何责任，，，我们概不肩负。。。。

不可抗力。。。。任一方均差池由于凌驾其合理控制规模的缘故原由（例如火灾、爆炸、断电、地动、洪水、强烈风暴、歇工、禁运、劳资纠纷、民事或军事机构的行为、战争、恐怖行动（包括网络恐怖行动）、不可抗拒事务、Internet 通讯运营商的行为或疏忽、羁系或政府机构的行为或疏忽（包括通过执法或规则或影响效劳交付的其他政府行为））而导致的任何未能推行其义务的情形认真。。。。但本节不适用于您依据本协议应推行的付款义务。。。。

统领执法和争议解决。。。。本协议由中华人民共和国执法统领并遵照其举行诠释。。。。由本协议引起或与其相关的任何争议或索赔，，，或者因违约而导致的协议终止或因违反本协议划定引起或与其相关的任何争议（包括有用性、规模和强制性），，，均将提交至中国国际经济商业仲裁委员会（以下简称“CIETAC”），，，并凭证申请仲裁时生效的 CIETAC 仲裁规则在北京举行仲裁。。。。仲裁裁决将是最终的，，，对双方均具有约束力。。。。不过，，，本条款并不故障任何一方就 (i) 侵占另一方的知识产权，，，(ii) 违反本协议划定的对另一方的恣意保密义务，，，或者 (iii) 就任何裁决或下令的认可或强制执行而在任何适用统领权地内追求榨取令救援。。。。

修改。。。。我们可能会要求您在订购续订时签署一个新的协议，，，可是在效劳新增功效或更新需要条款变换或者其他执法要求条款变换的情形下，，，我们也可能会未经您的赞成绩修改本协议。。。。我们将会凭证“通知”小节中的划定就任何此类须要变换向您发送通知，，，若是在收到通知后仍继续使用效劳，，，就体现您赞成了变换后的条款。。。。

遵守商业法。。。。?本协议的各方认可，，，基于微软允许手艺的效劳（以下简称“项目”）可能受美国和其他国家/地区的出口统领。。。。 各方将遵守适用于项目收支口的所有执法和规则，，，包括但不限于商业执法，，，例如《美国出口治理条例》、《国际武器商业条例》，，，以及美外洋国资产控制办公室（”OFAC”）的制裁条例（统称为“商业法”）。。。。

您不会接纳导致世纪互联或其允许方违反美国或其他适用的商业法的任何行动。。。。 若是您得知可能保存违反与推行本协议相关的商业法的情形，，，或可能保存违反本小节条款的情形，，，您将尽快通知世纪互联，，，但任何情形不得晚于获知该新闻后 14 天。。。。?只要世纪互联合理地以为，，，推行本协议将导致世纪互联或其允许方违反美国或其他适用的商业法（包括上述执法），，，或使世纪互联或其允许方面临成为此类执法下经济制裁主体的危害，，，世纪互联可以暂；；蛑罩贡拘。。。。

11. 界说。。。。

本协议中所表述的 “天” 均指日历日。。。。

“可接受的使用方法政策” 列出了榨取的效劳使用方法，，，在?/ostpt/?或我们指定的替换网站上宣布了 Microsoft 365 效劳的该政策。。。。

“关联公司” 指由一方所有或一方所属且所占股份不低于 50% 的任何执法实体。。。。

“社区” 是指我们或某个关联公司开办的一个或多个论坛，，，供客户或一样平常公众获取效劳使用相关信息或举行相关协作，，，可以通过门户或在我们指定的替换网站会见上述论坛。。。。

“客户数据” 指由您或终端用户使用效劳由您或终端用户（或以您或终端用户的名义）向我们提供的所有数据，，，包括所有文本、声音、软件或图像文件。。。。

“终端用户” 指客户解决计划的任何用户，，，或由您或您的任何关联公司允许其会见和使用效劳、在效劳中托管的客户数据或通过其他方法使用效劳的任何人。。。。

“有限供应物” 是指您在有限的限期内免费或象征性付费（例如支付 1 元人民币获得试用）获得有限数目的效劳。。。。

“Microsoft 365 效劳” 是指在/ostpt/ 于中华人民共和国（不包括香港特殊行政区、澳门特殊行政区和台湾）的数据中心运营的一个或多个效劳或功效。。。。

“门户” 指您在/ostpt/ 或我们指定的替换网站上购置Microsoft 365 效劳订购的在线门户。。。。

“预览版”?/ostpt/ 指提供的效劳或软件的预览版、测试版或其他预刊行版本，，，用于获取客户反响。。。。

“隐私声明” 指世纪互联在线效劳隐私声明在?/ostpt/或我们指定的替换网站上宣布。。。。

“效劳” 是指作为效劳的一部分在订购中包括的任何 Windows Azure 效劳和/或 Microsoft 365 效劳和软件。。。。

“效劳条款” 提供了规范效劳内详细功效或效劳的客户支持事项的附加条款，，，在/ostpt/?或我们指定的替换网站上宣布了Microsoft 365 的效劳条款。。。。您可能还需要使用其他网站及在线效劳来会见和使用效劳，，，若是是这样，，，与这些网站或在线效劳相关的使用条款适用于您对这些网站或在线效劳的使用。。。。

“SLA” 指我们在交付或推行效劳方面所做的允许，，，如 /microsoft365/m365-sla/ Microsoft 365 效劳级别协议中所述。。。。

“软件” 指我们作为效劳的一部分提供应您的软件，，，用于与效劳配合使用或在效劳内使用。。。。

“订购” 是指在订购限期内使用特定效劳妄想（例如 Microsoft 365 Business Standard或 Office 365 Enterprise E3）的权力。。。。

“订购允许” 是指在订购限期内简单终端用户会见和使用效劳以及下载、装置和使用软件的权力。。。。

“限期” 是指订购的一连时间（如 30 天或 12 个月）。。。。

“第三方产品” 指除我们之外的实体允许、出售或通过其他方法提供应您的任何软件、数据、效劳、网站或其他产品，，，无论您是通过彩友会产品照旧在其他地方获得。。。。

“我们” 是指世纪互联，，，如本协议最先中所述。。。。

“您” 和 “您的” 是指签署本协议以使用产品的实体。。。。

附录 A – 及格教育用户

及格教育用户的界说如下：

1.? 知足下列所有条件的教育机构或组织，，，可以是公立或私立学校、小学、初级中学、中学、针对残障人士的特殊学校、职业学校、职业培训机构、函授学校、大专、教育学院、大学、科学或手艺研究所、多学科工科大学、专科学；；蜃诮萄＃

(i) 完成其提供的学习课程可以获得响应证书，，，且该证书被视为是某个国家/地区的主流教育历程的一部分。。。。（ 此类证书包括：国际学士学位；；学校证书、专科文凭、文凭；；本科学位；；硕士学位；；博士学位；；）

(ii) 获得了该国家/地区的教育部分或公认的教育认证机构的认证。。。。若是没有直接认证，，，则需要有替换性的认可（ 好比，，，该学；；蚧固峁┑闹な楸匦杌竦霉虐宓娜现ぜ案竦慕逃梗 无论是外地照旧国际的 ）在学分或学习资格方面的认可；；并且

(iii) 概略上，，，在机构的所有注册学生中，，，必需有 ( >90% ) 的人数学习旨在获得上面第 (i) 小节认可的认证证书的教育课程，，，只应有少数学生加入非认证的学习妄想。。。。

2. 知足下列所有标准的儿童早期教育中心：(i) 是一个旨在为两 (2) 至五 (5) 岁的儿童提供教育效劳而实验的儿童早期教育妄想，，，并且该妄想最少为十 (10) 名此类儿童提供效劳；；(ii) 由该国家/地区的教育部/部分或公认的认证机构正当建设、授权、建设、允许、特许、挂号和/或认证；；并且 (iii) 已运营至少一 (1) 年。。。。

及格教育用户的治理办公室或学校委员会界说如下：(a) 掌管上面界说的公共及格教育用户的中央政府、省级、地市级和外地治理机构或行政政府；；或者 (b) 为了治理上面界说的私立及格教育用户而建设和运营的治理机构。。。。

有关医院、康健照顾护士系统和科研实验室的特殊声明：

请注重，，，医院、康健照顾护士系统和科研实验室没有资格作为及格教育用户的一部分包括，，，纵然它们由及格教育用户全资拥有并运营也是云云。。。。

 

21Vianet’s Online Services Standard Agreement for Microsoft 365

Last updated: 02/2023

This agreement is between the party accepting this agreement and Shanghai Blue Cloud Technology Co., Ltd. (“21Vianet” or “we”), an affiliate of Beijing 21Vianet Broadband Data Center Co., Ltd. and consists of the below terms and conditions, the Acceptable Use Policy, the Services Terms, the SLAs, and the pricing and related terms listed on the Portal for your Subscription. It is effective on the date we provide you with confirmation of your first order (the “Effective Date”).

 

1. Services.

Operation of Services.?The Services we provide to you are based on Microsoft 365 technology that we have licensed from Microsoft (China) Co., Ltd. and its Affiliates (“Microsoft”). ?While Microsoft develops and maintains the underlying Windows Azure and Microsoft 365 technology, the Services are operated and provided to you independently by us, not by Microsoft. ?Microsoft is not a party to this agreement, and this agreement does not provide you with any contractual or other rights or remedies against Microsoft.

Location of Services.??The Services are provided from data center(s) located in the People’s Republic of China (which for the purpose of this agreement excludes Hong Kong and Macau Special Administrative Regions and Taiwan). ?This agreement does not provide any right to access or use the Microsoft 365 services from other data centers or other operators.

Preview releases and Limited Offerings.?We may make available Services identified as Previews and/or Limited Offerings.

PREVIEWS AND LIMITED OFFERINGS ARE PROVIDED “AS-IS,”?“WITH ALL FAULTS,”?AND?“AS AVAILABLE,” AND ARE EXCLUDED FROM THE SLAS AND LIMITED WARRANTY.?Previews and/or Limited Offerings may be subject to reduced or different security, compliance and privacy commitments, as further explained in the Privacy Statement and any additional notices provided with the Preview and/or Limited Offerings. ?Customer support for Previews may be limited or not available. ?We may change or discontinue Previews at any time without notice. ?We also may choose not to release a Preview into “General Availability.”

 

2. Use of Services.

Right to use.?We grant you the right to access and use the Services and to download, install and use Software included with your Subscription, as further described in this agreement and the Portal, subject to the Services Terms and the Acceptable Use Policy, which we may update periodically, and your compliance with this agreement. We reserve all other rights.

Limitations.?You may not reverse engineer, decompile, disassemble or work around technical limitations in any of the Services, except where applicable law permits it despite this limitation. ?You may not disable, tamper with or otherwise attempt to circumvent any billing mechanism, including any mechanism that meters your use of the Service. ?You may not rent, lease, lend, resell, transfer, or sublicense any Software to or for third parties. ?You may not access or use the Service in any way that violates the rights of any third party or purports to subject any of our suppliers to any obligations to third parties.

End Users.?You control access by your End Users, and you are responsible for their use of the Services in accordance with this agreement.

Customer Data.?You are solely responsible for the content of your Customer Data. ?You will secure rights in Customer Data necessary for us to provide you the Services without violating the rights of any third party, or otherwise obligating us to you or to any third party. ?We do not and will not accept any obligations set forth in any separate license or other agreement that may apply to Customer Data or your use of the Services.

Third-Party Products.

(i) We may make Third Party Products available to you. ?The use of a Third-Party Product will be governed by separate terms between you and the third party providing that Third-Party Product. ?For your convenience, we may include charges for the Third-Party Product as part of your bill for the Services. ?We (and our suppliers), however, assume no responsibility or liability whatsoever for the Third-Party Product.

(ii) You are solely responsible for any Third-Party Product that you install or use with the Services. We are not a party to and are not bound by any terms governing your use of any Third-Party Product.

(iii) If you install or use any Third-Party Product with the Services, then you, not we, direct and control the installation and use of it in the Services through your actions (for example, through your use of application programming interfaces and other technical means that are part of the Services). ?We will not run or make any copies of such Third-Party Product outside of our relationship with you.

(iv) If you install or use any Third-Party Product with the Services, you may not do so in any way that would subject our intellectual property or technology to obligations beyond those included in this agreement.

Responsibility for your accounts.?You are responsible for all activities associated with your online service accounts, including, if applicable, the activities of users you provision and your dealings with third parties that take place through your accounts or associated accounts. You are also responsible for maintaining the confidentiality of any non-public authentication credentials associated with your use of the Services. ?You must promptly notify our customer support team about any possible misuse of your accounts or authentication credentials, or any security incident related to the Services.

Use by Affiliates.??You may place orders for your Affiliates under this agreement and may grant your Affiliates administrative rights to manage their accounts, but Affiliates may not place orders under this agreement. You are responsible for your Affiliates’ use of the Services in accordance with this agreement and you agree to be jointly and severally liable for any actions of such Affiliates related to their use of the Services.

Updates.?We may make changes to the Services from time to time.

Customer support.??We will provide you with support for the Service as set forth in the Portal.

State secret representation and warranty.??You represent and warrant that Customer Data does not include state secrets or, if any Customer Data does constitute state secrets, that you have obtained necessary approvals to disclose those state secrets to us and our Affiliates, contractors and suppliers.

Eligibility for Academic versions.?You agree that if you are purchasing an academic offer, you meet the respective eligibility requirements listed in the Appendix A. 21Vianet reserves the right to verify eligibility at any time and suspend the Service if the eligibility requirements are not met.

 

3. Security, privacy, and data protection.

Security.?We maintain appropriate technical and organizational measures, internal controls, and data security routines intended to protect Customer Data against accidental loss or change, unauthorized disclosure or access, or unlawful destruction. ?Current information on our security practices can be found on our website.

Privacy.?We treat Customer Data in accordance with our Privacy Statement. ?We are a data processor (or sub-processor) acting on your behalf, and you appoint us to do these things with Customer Data in order to provide the Services to you. ?You will obtain any necessary consent from End Users or others whose personal information or other data you will be hosting in the Services.

Ownership of Customer Data.?Except for Software we license to you, as between the parties, you retain all right, title and interest in and to Customer Data. ?We acquire no rights in Customer Data, other than the right to host Customer Data on our systems, including the right to use and reproduce Customer Data within our systems solely for such hosting purposes.

Use of Customer Data.?We will use Customer Data only to provide you the Services. This use may include troubleshooting to prevent, find and fix problems with the operation of the Services. ?It may also include improving features for finding and protecting against threats to users. We will not use Customer Data or derive information from it for any advertising or other commercial purposes without your consent.

Third party requests.?We will not disclose Customer Data to a third party (excluding our suppliers and subcontractors) except as you direct or unless pursuant to applicable laws and regulations. ?If compelled to disclose Customer Data to a third party, we will use commercially reasonable efforts to notify you in advance of a disclosure unless legally prohibited. ?Should a third party contact us with a complaint about your use of the Services (for example, allegation of infringement by you or your End User), we may ask the third party to contact you directly and may provide your basic contact information to the third party.

Other Companies.?We use other companies to provide limited services on our behalf, such as customer support. Any such other companies will be permitted to obtain Customer Data only to deliver the services we have retained them to provide, and they are prohibited from using Customer Data for any other purpose. ?We remain responsible for these other companies’ compliance with the obligations set forth in this agreement.

Compliance with law.?We will comply with all laws applicable to our provision of the Services, including applicable security breach notification laws, but not including any laws applicable to you or your industry that are not generally applicable to information technology services providers. ?You will comply with all laws applicable to your Customer Solution, Customer Data, and use of the Services.

 

You acknowledge that under Chinese regulations:

(i) An Internet information service provider shall not produce, reproduce, publish or disseminate information that includes the following content (“Prohibited Content”). ?Prohibited Content is content that:

a. is against the basic principles determined by the Constitution; b. impairs national security, divulges State secrets, subverts State sovereignty or jeopardizes national unity; c. damages the reputation and interests of the State; d. incitesethnic hostility and ethnic discrimination or jeopardizes unity among ethnic groups; e. damages State religious policiesor that advocates sects or feudal superstitions; f. disseminates rumors, disrupts the social order ordamages socialstability; g. disseminates obscenity, pornography, gambling, violence, homicide and terror, or that incites crime; h. insults or slanders others or that infringes their lawful rights and interests; and i. is otherwise prohibited by laws or administrative regulations.

(ii) If an Internet information service provider discovers that information distributed on its website falls within the scope of the Prohibited Content, it shall promptly terminate the distribution, keep relevant records, and report to the relevant authorities.

(iii) If the business or organization you operate by using the Services is subject to permit or approval by related governmental authorities, you will obtain such related permit or approval, including without limitation: a. if your website provides non-operational Internet information services, you will make the filing for the non-operational website with the governmental authority; and b.if your website provides operational Internet information services, you will obtain the VAT permit for operational website from the governmental authority.

(iv) You will provide your real identity and contact information in registering for the Services and promptly update that information in the Portal if it changes. ?We will use this information to contact you as detailed in the Privacy Statement. ?You warrant that the information you provide is true, complete and valid, and you are wholly responsible for the consequences if it is not.

 

4. Purchasing Services.

Ordering.?Subscription Licenses may be ordered through the Portal. By submitting an order, you agree to the offer terms for that Subscription as described on the Portal. You may place multiple orders and purchase multiple Subscriptions under this agreement.

Pricing and payment.?Payments are due and must be made according to the pricing and payment terms for each Subscription as described on the Portal. ?The price level is based on the quantity you order under this agreement, excluding Limited Offers. Prices for each Subscription are determined at the time of your order and are fixed throughout the Term but are subject to change at the beginning of any Subscription renewal. You may increase the quantity of Subscription Licenses ordered during the Term, and your price level may be adjusted accordingly. Price level changes are not retroactive.

Taxes.?Prices are inclusive of value added tax. ?You shall be responsible for any applicable stamp taxes and for all other taxes that you are legally obligated to pay including any taxes that arise on the provision of Services to your Affiliates. We shall be responsible for all taxes based upon our net income or on our property ownership. ?If any taxes are required to be withheld on payments you make to us, you may deduct such taxes from the amount owed to us and pay them to the appropriate taxing authority, provided however that you promptly secure and deliver an official receipt for those withholdings and other documents we reasonably request to claim a foreign tax credit or refund. ?You will make certain that any taxes withheld are minimized to the extent possible under applicable law.

 

5. Term, termination, and suspension.

Term.?This agreement will remain in effect for the Term of any Subscription ordered under this agreement. ?The initial Term of a Subscription is twelve calendar months from the date of your initial order unless otherwise specified on the Portal. ?If you increase the quantity of Subscription Licenses for a particular Service plan during the Term, the additional Subscription Licenses will be considered part of the Subscription for that plan and will expire at the same time as those purchased in the initial order.

Termination.??You may terminate any Subscription during the Term by calling customer support or otherwise as described on the Portal. ?If you terminate a Subscription during its Term, however, you must pay all amounts due and owing before the termination is effective and no refunds will be provided. To the extent necessary to implement the termination provisions of this agreement, both parties waive any rights they have, or obligation that they may have, now or in the future under any applicable law or regulation, to request or obtain the approval, order, decision or judgment of any court to terminate this agreement.

Renewal.??Except for Limited Offerings, Subscriptions will automatically renew at the end of the Term for a period equal to the applicable initial Term. Limited Offerings terminate on the expiration and will not automatically renew. ?We will provide you with written notice of the automatic renewal before the expiration of the Term.If you want your Subscription to expire at the end of the Term, you must notify customer support no less than thirty (30) days before the end of the Term.

Customer Data return and deletion.?You may extract and/or delete Customer Data at any time. ?When a Subscription expires or terminates, we will retain any Customer Data you have not deleted for at least 90 days so that you may extract it, except for Limited Offerings, where we may delete Customer Data immediately without any retention period. ?You remain responsible for all storage and other applicable charges during this retention period. Following the expiration of this retention period, we will delete all Customer Data, including any cached or back-up copies, after the end of the retention period. You agree that we have no additional obligation to continue to hold, export or return Customer Data and that we have no liability whatsoever for deletion of Customer Data pursuant to these terms.

Regulatory.?If developments with government regulation or requirements cause us to believe this agreement or the Services may be in conflict with any such regulation or requirement, we may change the Services or terminate the agreement without any liability.

Suspension.?We may suspend your use of the Services if: (1) reasonably needed to prevent unauthorized access to Customer Data; (2) you fail to respond to a claim of alleged infringement within a reasonable time; (3) you do not pay amounts due under this agreement; or (4) you do not abide by the Acceptable Use Policy or violate other terms of this agreement or applicable laws and regulations. A suspension will apply to the minimum necessary part of the Services and will be in effect only while the condition or need exists. We will give notice before we suspend, except where we reasonably believe we need to suspend immediately. If you do not fully address the reasons for the suspension within 60 days after we suspend, we may terminate your Subscription and delete your Customer Data without any retention period.

Termination for breach.??If you materially breach this agreement, we will notify you and provide you with thirty (30) days to remedy the breach. ?If you have not remedied the material breach within the thirty (30) day period, we may terminate your use of the Services. For Limited Offerings, our right to terminate the Services is effective upon notifying you of such material breach.

Effect of termination or expiration on Software.??If this agreement or a Subscription is terminated or expires, then you must delete all copies of Software licensed under this agreement and destroy any associated media. We may also disable it at that time.

 

6. Warranties.

Limited warranty.?We warrant that the Services will meet the terms of the SLAs during the Term. Your only remedies for breach of this warranty are those in the SLAs.

Limited warranty exclusions.?This limited warranty is subject to the following limitations:

(i) any implied warranties, guarantees or conditions not able to be disclaimed as a matter of law will last one year from the start of the limited warranty;

(ii) this limited warranty does not cover problems caused by accident, abuse or use of the Services in a manner inconsistent with this agreement, or resulting from events beyond our reasonable control;

(iii) this limited warranty does not apply to problems caused by the failure to meet minimum system requirements; and

(iv) this limited warranty does not apply to Previews or Limited Offerings.

DISCLAIMER. OTHER THAN THIS WARRANTY, WE AND/OR OUR AFFILIATES, LICENSORS, SUPPLIERS AND/OR CONTRACTORS PROVIDE NO WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THESE DISCLAIMERS WILL APPLY TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW.

 

7. Defense of claims.

Defense.?We will defend you against any claims made by an unaffiliated third party that the Services infringes its patent, copyright or trademark or makes unlawful use of its trade secret. You will defend us and our Affiliates against any claims made by an unaffiliated third party that (1) any Customer Solution or Customer Data you provide directly or indirectly in using the Services infringes the third party’s patent, copyright, or trademark or makes unlawful use of its trade secret or (2) arise from violation of the Acceptable Use Policy.

Limitations.?Our obligation to defend you will not apply to a claim or award based on: (1) Customer Solution, Customer Data, Third-Party Product, modifications you make to the Software, or materials you provide or make available as part of using the Services; (2) Your combination of the Services with, or damages based upon the value of, a Third-Party Product, data or business process; (3) Your use of a 21Vianet or Microsoft trademark without express written consent, or your use of the Services after we notify you to stop due to a third party claim; or (4) Your redistribution of the Software to, or use for the benefit of, any unaffiliated third party.

Remedies.?If we reasonably believe that a claim may bar your use of the Services, we will seek to:

(1) obtain the right for you to keep using it; or (2) modify or replace it with a functional equivalent. If these options are not commercially reasonable, we may terminate your rights to use the Services and then refund any advance payments for unused Subscription rights.

Obligations.?Each party must notify the other promptly of a claim under this Section 7. The party seeking protection must (1) give the other sole control over the defense and settlement of the claim; and (2) give reasonable help in defending the claim. The party providing the protection will (1) reimburse the other for reasonable out-of-pocket expenses that it incurs in giving that help and (2) pay the amount of any resulting adverse final judgment (or settlement that the other consents to).

 

8. Limitation of liability.

Limitation.?To the extent permitted under applicable law, the aggregate liability of each party (and/or its Affiliates, suppliers and contractors) under this agreement is limited to direct damages up to the amount paid under this agreement for the Services giving rise to that liability during the 12 months before the liability arose.In the case of a Preview or Limited Offering, or any code that you are authorized to redistribute to third parties without separate payment to us, our and our Affiliates’ and contractors’ liability to you arising under this agreement is limited to 50 RMB.

EXCLUSION. TO THE EXTENT PERMITTED UNDER APPLICABLE LAW, NEITHER PARTY (NOR ITS AFFILIATES, SUPPLIERS, AND/OR CONTRACTORS) WILL BE LIABLE FOR LOSS OF REVENUE OR INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, EVEN IF THE PARTY KNEW THEY WERE POSSIBLE.

Exceptions to Limitations.?The limits of liability in this Section apply to the fullest extent permitted by applicable law, but do not apply to: (1) the parties’ obligations under the section entitled “Defense of claims” or the subsection entitled “Force majeure”; or (2) violation of the other’s intellectual property rights.

 

9. Software.

Software provided for use on devices.?We may provide you with Software for use with the Services. ?If the Software is provided to you with its own proprietary license terms, those terms control and may require that you enter into an end user license agreement directly with a supplier. ?If the Software does not have its own license terms, then we grant you a license to install and use the number of copies of Software you ordered on your devices for use with Services. We may check the version of the Software you are using and recommend or download updates, with or without notice, to your devices. Software licenses you obtained under this agreement last only for the term of the applicable Subscription or until we update the Services such that they no longer support the Software, whichever comes first.

Other rights.?Rights to access Software on any device do not give you any right to implement patents or other intellectual property in software or devices that access that device.

10. Miscellaneous.

Notices.?You must send notices by mail to the address below:

Shanghai Blue Cloud Technology Co., Ltd, an?affiliate?of?Beijing 21Vianet Broadband Data Center Co., Ltd.

MS Cloud | Sales Support Team

12-13F, Building 6, No.6, Jiuxianqiao Road,Beijing Electronic Zone, Chaoyang Disctrict,Beijing

Post code: 100015

You agree to receive electronic notices from us, which will be sent by email to the account administrator you specify in the Portal. ?Notices are effective on the date on the return receipt or, for email, when sent.

Assignment.

(i) You may not assign this agreement. ?We may assign this agreement to our Affiliates.

(ii) In the event that our right to continue providing you the Services ends, we may assign this agreement to another entity with 45 days’ notice to you. ?If you object to assignment to the new entity, you may terminate this agreement and all Subscriptions (without accruing any early cancellation payments) by providing us with notice before the end of the 45 day period.

Identification of a Partner of Record.??When you place an order, you may be given the option to identify a “Partner of Record” associated with your Subscriptions. ?By identifying a Partner of Record, directly or by authorizing a third party to do so, you acknowledge that the Partner of Record may receive fees for their support.The fees are for pre-sales support and may also include post-sales support. ?The fees are based on, and increase with, the size of your order. Our prices for Services are the same whether or not you identify a Partner of Record.

Sever ability.?If any part of this agreement is held unenforceable, the rest remains in full force and effect.

Waiver.?Failure to enforce any provision of this agreement will not constitute a waiver.

No agency.?We are independent contractors. This agreement does not create an agency, partnership or joint venture.

Your responsibility for use of Communities.??You are responsible for your users’ use of the Communities, if any, including ensuring compliance with the terms governing the Communities located at the Communities website. We specifically disclaim any liability arising from or related to your or your users’ use of or inability to use the Communities website.

Force majeure.??Neither party will be liable for any failure in performance due to causes beyond its reasonable control (such as fire, explosion, power blackout, earthquake, flood, severe storms, strike, embargo, labor disputes, acts of civil or military authority, war, terrorism (including cyber terrorism), acts of God, acts or omissions of Internet traffic carriers, actions or omissions of regulatory or governmental bodies (including the passage of laws or regulations or other acts of government that impact the delivery of Services). ?This section will not, however, apply to your payment obligations under this agreement.

Governing Law and Dispute Resolution.??This agreement will be construed with and governed by the laws of the People’s Republic of China. ?Any dispute or claim arising out of or in connection with or relating to this Agreement, or the breach termination or invalidity hereof (including the validity, scope and enforce ability of this Section) will be submitted to China International Economic and Trade Arbitration Commission (“CIETAC”) for arbitration, which arbitration shall be conducted in Beijing in accordance with the CIETAC’s arbitration rules in effect at the time of applying for arbitration. ?The arbitral award will be final and binding upon both parties. ?This Section, however, will not prevent either party from seeking injunctive relief in the appropriate jurisdiction for any (i) violation of that party’s intellectual property rights, (ii) breach of any confidentiality obligations owed to that party under this Agreement, or (iii) enforcement or recognition of any award or order in any appropriate jurisdiction.

Modifications.??We may require you to sign a new agreement on renewal of a Subscription, but we will not modify this agreement during the Term without your consent unless new features or updates to the Service require new or different terms or if otherwise required by law. ?We will notify you of any such required changes in accordance with the subsection entitled “Notices,” and you will be bound by such modified terms by continuing to use the Services after receiving notice.

Compliance with Trade Laws.?The parties to this Agreement acknowledge that the Products based on technology licensed from Microsoft (“Items”) may be subject to U.S. and other countries’ export jurisdictions. Each party will comply with all laws and regulations applicable to the import or export of the Items, including but not limited to trade laws such as the U.S. Export Administration Regulations and International Traffic in Arms Regulations, and sanctions regulations administered by the U.S. Office of Foreign Assets Control (“OFAC”) (“trade laws”).

You will not take any action that causes 21Vianet or its licensor to violate U.S. or other applicable trade laws. In the event that you learn of a potential violation of trade laws relating to the performance of this agreement, or a potential violation of the terms in this subsection, you will alert 21Vianet as soon as possible, but in no event more than 14 days after acquiring this knowledge.?21Vianet may suspend or terminate this Agreement to the extent that 21Vianet reasonably concludes that performance would cause it or its licensor to violate U.S. or other applicable trade laws, including those described above, or put it or its licensor at risk of becoming the subject of economic sanctions under such laws.

 

11. Definitions.

Any reference in this agreement to “day” will be a calendar day.

“Acceptable Use Policy” lists prohibited uses of Services, and is published for Microsoft 365 Services at?/ostpt/, or at alternate sites that we identify.

“Affiliate” means any legal entity that a party owns or that owns a party, with a 50% or greater interest.

“Communities” means one or more forum(s) that we or an Affiliate may establish for customers or the general public to obtain information or collaborate regarding the use of the Services, as may be accessible via the Portal or at an alternate website we identify.

“Customer Data” means all data, including all text, sound, software, or image files, that are provided to us by, or on behalf of, you or End Users through your or End Users’ use of the Services.

“End User” means any user of a Customer Solution or any person permitted by you or any of your Affiliates to access and use the Services, the Customer Data hosted in the Services or otherwise use the Services.

“Limited Offering” means a limited quantity of Services offered for a limited term for no charge or for a nominal charge (for example, a trial for 1 RMB).

“Microsoft 365 Services” means one or more of the services or features identified at /ostpt/ and operated by us from data centers located in the People’s Republic of China, excluding Hong Kong, Taiwan and Macau.

“Portal” means the online portal from which you purchase a Subscription for Microsoft 365 Services at /ostpt/, or at alternate sites we identify.

“Previews” means preview, beta, or other prerelease versions of the Services or Software offered to obtain customer feedback.

“Privacy Statement” means the Privacy Statement for Online Services Operated by 21Vianet published at?/ostpt/, or at alternate sites that we identify.

“Services” or “Service” means any Windows Azure Services and/or Microsoft 365 Services and Software included with your Subscription as part of the Services.

“Services Terms” provide additional terms that govern specific features within the Service and customer support for the Service, and are published for Microsoft 365 at?/ostpt/, or at alternate sites we identify. ?You may also need to use other web sites and online services to access and use the Services, and if so, the terms of use associated with those web sites or online services apply to your use of them.

“SLAs” means the commitments we make regarding delivery or performance of the Services, as published in the service level agreements available for Microsoft 365 Services at /microsoft365/m365-sla/

“Software” means software we provide to you as part of the Services for use with or within the Services.

“Subscription” means the right to use a particular Service plan (such as Microsoft 365 Business Standard or Office 365 Enterprise E3) for the Term.

“Subscription License” means the means the right of a single End User to access and use the Services and to download, install and use the Software during the Term of the Subscription.

“Term” means the duration of a Subscription (for example, 30 days or 12 months).

“Third-Party Product” is any software, data, service, website or other product licensed, sold or otherwise provided to you by an entity other than us, whether you obtained it via our Product or elsewhere.

“we” and “us” means 21Vianet, as defined at the beginning of this agreement.

“you” and “your” means the entity signing this agreement to use the Product.

 

Appendix A – Qualified Educational User

Qualified Educational User is defined as:

1.? an educational institution or establishment, being a public or private school, elementary, primary, intermediate, secondary or high school, extraordinary school for the disabled, vocational school, job training establishment, correspondence school, junior college, college of education, university, scientific or technical institute, polytechnic, academy or religious school which meets all of the following criteria:

(i) Offers courses of study that lead to a certification that is recognized as part of a country’s mainstream educational progression. ?(Examples of such certifications include: International Baccalaureate; School Certificate, Associate Diploma, Diploma; Bachelor Degree; Masters Degree; Doctorate); and

(ii) Is accredited by the Ministry/Department of Education or appropriate recognized education accreditation agency within the country. ?In the absence of direct accreditation, there must be accreditation by proxy (i.e. the certification offered by the school or institution must be acceptable for credit or placement in a traditionally accredited educational institution locally or overseas); and

(iii) Substantially all of the institution’s student enrolments (>90%) must be in educational courses leading to an accredited certification recognized under subparagraph (i) above, with only incidental enrollments in non-accredited programs.

2. an early childhood centre meeting all of the following criteria: ?(i) is an early childhood program incorporated for the purpose of providing educational services to children between two and five years of age and which serves minimum of ten such children; (ii) is lawfully established, authorized, created, licensed, chartered, registered and/or accredited by the Ministry/Department of Education or appropriate recognized accreditation agency within the country; and (iii) has been in operation for at least one year.

Administrative Offices or Boards of Education of Qualified Educational User is defined as (a) central government, provincial level, district level and local administrative organs or authorities in charge of the public Qualified Educational User as defined above; or (b) the administrative organs established and operated to administer the private Qualified Educational User defined above.

 

Special note regarding Hospitals, Healthcare Systems and Research Laboratories:

Note that hospitals, healthcare systems, and research laboratories are NOT eligible to be included as part of a Qualified Educational User even if they are wholly owned and operated by the Qualified Educational User.